Accessibility Commitment at Flowers Barking

Our Dedication to Accessible Flower Ordering

At Flowers Barking, we believe that everyone should be able to enjoy the beauty of fresh flowers and have the opportunity to order flowers online with convenience and confidence. Accessibility is an essential part of our mission, ensuring that all Barking customers—regardless of ability—can navigate, interact with, and complete purchases on our website comfortably and independently.

WCAG 2.1 AA Compliance

Our website is designed and developed with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards in mind. By complying with these guidelines, we address a wide variety of accessibility needs, ranging from visual and auditory to motor and cognitive requirements. This commitment extends across the entire Flowers Barking online experience, covering navigation, content, forms, and multimedia elements.

Screen Reader Compatibility

We recognise that many customers use assistive technologies such as screen readers to browse and shop online. Our site structure supports screen reader accessibility through semantic HTML, thoughtfully ordered content, and descriptive alt text for all relevant images. This ensures that customers who rely on screen readers can easily understand product details, access navigation menus, and complete the checkout process without barriers.

High Contrast Design for Easy Viewing

Clear visibility of content is crucial for an inclusive online store. Flowers Barking incorporates a high contrast design throughout our website. By using carefully selected colour combinations and readable font sizes, we improve legibility for customers with low vision, colour blindness, or other visual impairments. Our design choices help all users distinguish text, images, and interactive elements effortlessly while navigating through our flower ordering process.

Simple and Intuitive Ordering Experience

We strive to make our ordering process as straightforward as possible for every Barking customer. Interactive features, such as menus, forms, and buttons, are optimised for keyboard navigation and are accessible without requiring a mouse. Meaningful error messages and clear instructions are provided at every step, aiding customers who may need additional support. Accessibility isn’t just a technical requirement; it’s a central part of creating a welcoming and enjoyable online experience for our community.

Feedback and Accessibility Support

Your feedback is invaluable in helping us enhance the accessibility of our site. If you encounter any accessibility barriers while ordering flowers from Flowers Barking, or if you have suggestions about improving your online experience, we encourage you to get in touch with our accessibility team. Our goal is to promptly address accessibility issues and provide reasonable accommodations to ensure every customer can order with confidence and independence.

Continuing Our Accessibility Journey

We are committed to ongoing accessibility improvements and regularly review our website to ensure it meets the latest standards and best practices. As technology and guidelines evolve, so will our efforts, reaffirming our promise to serve every member of the Barking community inclusively.

Thank you for choosing Flowers Barking. Accessibility is at the heart of what we do, ensuring all our customers can enjoy easy online flower ordering, every time.